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Personal Details

  Name: Miss. LU JIA NAN Nationality: China (Mainland)

  Current Place: Haizhu Height/Weight: 163 cm 45 kg

  Marital Status: Single Age: 29 years

  Career Objective

  Application type: Oversea Student

  Preferred job title: Hotel / Hotel Manager: Reservation Supervisor 、 Training Lecturer / Consultant: 、 :

  Working life: 5 Title: primary title

  Job type: Full time Expected Start date: In a day

  Expected salary: ¥8,000--¥12,000 Preferred working place: Haizhu Tianhe Yuexiu

  Work experience

  Company's name: White Swan Hotel, GuangzhouBegin and end date: 2004-12-2009-06

  Enterprise nature: State-owned enterprisesIndustry: Hotel/Traveling

  Job Title: Reservation Supervisor

  Job description: o Perform revenue management to generate additional revenue for an 800-rooms property through control of accurate reservation, and overbooking.

  o Manage reservations of MICE, airline crew, government, tour group, and F.I.T. appropriately, in order to maximize room revenue.

  o Manage daily available room status; provide update rooms information and room rates to every Booking Center and online distribution channels.

  o Utilize the property management system to collect all the reservation data and prepare monthly customer analysis report to Sales and Marketing Manager as well as Front Office Manager.

  o Provide training to develop team members’ potential.

  o Yearly appraisal of employees’ performance.

  o Handle customers’ complaints and provide service recovery to ensure guests become brand apostles.

  Reasons for leaving: Study abroad

  Educational Background

  Name of School: JAMES COOK UNIVERSITY

  Highest Degree: Master Date of Graduation: 2010-10-31

  Name of Major 1: Int'l Tourism and Hospitality Management Name of Major 2:

  Education experience:

  Start date End date Education organization Majors Certificate Certificate No

  2000-09 2004-06 GUANGDONG UNIVERSITY OF BUSINESS STUDY TOURISM MANAGEMENT BACHELOR 105921200405002297

  2009-10 2010-10 JAMES COOK UNIVERSITY MITHM MASTER 200100786K

  Language Ability

  Foreign Language: English Level: excellent

  Chinese level: perfect Cantonese Level: perfect

  Relevant skills and abilities

  Good common on customer service; I am a fast learner and always passionate about challenge. I can work under pressure.

  Self-recommendation letter
    作者:华体会体育2串1     来源:华体会体育2串1
    发布时间:2024-12-26    阅读:
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  • 设计师英文简历模板
  • To obtain a position with a strong, forward thinking, progressive company were I can fully utilize my knowledge and experienc
  • 12-26 关注:0
  • 英文留学简历模板
  • guildford college of f. and h.e. may--june 2007 short course in culinary arts and english
  • 12-25 关注:2
  • 英文理财顾问简历模板
  • Self-evaluation: a strong self-learning ability and adaptability, diligence and optimistic and positive
  • 12-25 关注:1
  • 英文简历封面模板
  • 制作厚厚的一摞总给人水份太多的感觉,很可能淹没孩子最打动人最有份量的东西,毕竟哪个重点中学报名都不是几百人的事
  • 12-25 关注:1
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